Services and Support

Full support for your POB Service Management Solution

POB – Point of Business Platform is a proven and well documented solution, which is user-friendly and intuitive to work with. Should you require help – you can always contact your local support via e-mail, phone or Serviceaide’s Self Service Portal.

Your POB support is well structured and always available and makes POB a secure choice for your company. We have a team of dedicated developers and consultants ready to assist you. You will always be met by local support, who knows your POB installation.

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Our services
Our services

What you get

  • High availability (24*7)
  • Defined response, resolution and support times
  • Highest degree of competence and commitment
  • Quick involvement of developers and consultants for 2nd and 3rd line support
  • Regular reviews of support processes
  • and much more …