The most frequent call type for the IT service desk is password related calls, in many cases 25-35% of all calls. With FastPass password self-service you get the most efficient solution and process to let users help themselves and release the efforts in the service desk. With FastPass processes and best practices you will help users in more than 90% of the password situations. We offer the FastPass solution as an easy to implement Cloud solution or as an on-premise solution.
For more information please contact the local Wendia UK office:
T + 44 (0) 1454 281265