A Piece of Happiness

The latest World Happiness Report makes it official: Northern Europe is home of the happiest people in the world. According to the study, the reason for this can be found […]

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There is no way around ITIL

Learn more about how ITIL is supporting IT with future challenges like security or digital transformation and get an exclusive inside view of how ITIL has improved Service Management in […]

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Digitalization requires a strong CMDB

Five tips for a successful CMDB project The Configuration Management Database (CMDB) is the core of any service organization. It is where information from a variety of sources is stored […]

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