311 and Citizen Service Requests
Whether it’s one area of focus or everything that you need,
POB by Wendia has the right solution for your needs.
Wendia 311 is enabling local government with the tools and best practices needed to quickly and efficiently respond to non-emergency citizen service requests. Wendia’s 311 and CSR solution has a very low Total Cost of Ownership leading to a rapid return on investment. It will help you to achieve improved transparency, greater efficiency and world-class customer service. See why cities and governments use Wendia for their 311 services today.
Key Features
- Easy processing of service requests and questions
- Improved transparency by tracking of requests
- All information stored in one place
- Single point of communication and information
- Automation of common processes
- Prioritization of Service Requests
- Monitoring and Reporting
