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WENDIA PRIVACY STATEMENT
Last Updated: January 10, 2005
Wendia International AG and its affiliates (collectively referred to in this Privacy Statement as "we" or "Wendia") recognize the
importance of protecting the privacy of all information provided by users of our web sites, subscribers to our newsletters, registrants
for our events and all other customers of our products and services. We created this policy with a fundamental respect for our customers’
right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all products
and services owned by Wendia.
INFORMATION COLLECTION AND USE
Wendia collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe
the type of information we collect and how we use it to provide better services to our customers.
Registration and Ordering
When using our websites and signing up for certain selected services (such as free subscriptions), users must first register.
During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number).
For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to
provide a more personalized experience on our sites. We also may collect demographic information (such as job title and purchasing
responsibilities, company information and professional certification). We use aggregate demographic information about our audience to
improve our service, for marketing purposes and/or industry reporting purposes.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally,
demographic information). We use this information in the same manner as we use contact information in the registration and ordering process
described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite web site users and other customers to provide information via surveys or contests. Participation in these
surveys or contests is completely voluntary and the website user or other customer therefore has a choice whether to disclose requested
contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the
other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners
and award prizes and to monitor or improve the use of, and satisfaction with the website or other Wendia product or service. Subject to the
given customer’s preferences (as described in the "Permission" section below), such information also may be shared with third party
sponsors of such surveys or contests.
Interactive Features
At some of our sites, we offer interactive and community features such as discussion boards, webcasts and user profiles. Note that all
personal information sent or posted via such features becomes public information for which we are not responsible.
Tell-A-Friend
If customers elect to use our referral service for informing a friend about our sites and services, we may ask them for the friend's name,
job title and e-mail address. Wendia will store and use this information to send the friend an invitation. This information may also be used
to provide information about our company and related products and services. The friend may contact us as specified in the tell-a-friend
message to request that no further communications be sent.
Communications with Us
We have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests
for service, support or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition,
we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
Please note that letters to the editor and similar submissions may be made public.
Service Updates, Special Offers
We may send updates that contain important information about our products and services. For example, we send new members a welcoming
message, and verify password and username for our password-protected web sites. We may also communicate with a customer to provide
requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential
messages, we offer our customers the option to receive information about our company, related products, services and special deals.
Users, however, can choose not to receive these communications from us, as set forth in the "Permission" section below.
Automatic Data Collection
Our web sites, newsletters and, from time to time, certain other products and services have features that automatically collect information
from customers, to deliver content specific to customers’ interests and to honor their preferences. This information assists us in creating
products and services that will serve the needs of our customers.
For example, we use "cookies," a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the
user by requiring login only once, thereby saving time while on our web site. If users reject the cookies, they may be limited in the use
of some areas of our web site. For example, the user may not be able to participate in sweepstakes, contests or drawings. Additionally, we
may note some of the pages the user visits on our web sites and via our email newsletters through the use of pixel tags (also called clear
gifs) and web beacons. The use of cookies enable us to track and target the interests of our users to enhance the experience on our sites
and via our email newsletters.
We also use an email delivery and marketing company to send emails (including newsletters) for which you have registered (or otherwise
agreed to receive). Web cookies may be used in such email messages to help us measure the effectiveness of our advertising and how customers
use our web sites and other products and services.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. This
information does not contain anything that can identify users personally. We use this information for our internal security audit log,
trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.
We may combine demographic information supplied by a customer at registration with web site usage data to provide general profiles, in
aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising. We
may share this composite information with our advertisers and business affiliates to help them better understand our services.
WITH WHOM YOUR INFORMATION IS SHARED
We do not share personally identifiable information with other companies, apart from those acting as our agents in providing our
product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic
data, but it will not include personal information.
CORRECTION/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes (such as zip code), or if you no longer desire our product(s)/service(s), we provide
a way to correct or update your personal data: you may either contact Customer Support for the applicable product or service or, to change
your preferences, complete the "Feedback" page as described in the "Permission" section below.
PERMISSION
Our customers are given the opportunity to choose whether to receive information from our affiliates and us not directly related to the
product or service for which they registered (or which they otherwise agreed to receive). Customers also have the opportunity to choose
whether to have personal information shared with third parties for marketing purposes. Instructions for how to exercise these choices are
contained in e-mails sent by us, on our product websites and in each of our publications.
SECURITY
We use reasonable precautions to protect our customers' personal information and to store it securely. Access to all of our customers'
information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable
information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
LINKS
Our web sites contain links to other sites. Wendia is not responsible for the privacy practices or content of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect
personally identifiable information.
For all questions concerning the practices of this site or any dealings with Wendia, contact us at:
Marketing Communications
Wendia International AG
Städtli 11
CH-4537 Wiedlisbach
Switzerland
wendia@wendia.com
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