POB Password Management

POB Password Manager cuts down operational costs and gives customers a better, more secure password reset process. Organizations determine their own password policies in accordance with their security policies. You can provide services such as automated enrollment of users, audit trails, etc. allowing you to deliver better and more efficient services to your customers.

Benefits to Your Organization
As password complexity increases due to tougher security standards, an increasing number of password-related calls to service desks have become a costly headache. The POB PM is designed for rapid and cost- effective deployment. It can be done within a few days and substantial return on investment is achievable from day one.

Benefits to the User
The self-service password reset interface of POB Password Manager (POB PM) allows users to manage their own passwords and avoid waiting for support. In addition, password synchronization saves valuable time for users by changing passwords on diverse systems and applications. When the password for the primary AD account changes, this change is propagated to other systems.

Password Management for Competitive Advantage
According to Gartner, anywhere between 20 and 50% of all service desk calls are related to forgotten passwords or account log-outs. Enabling end-users to reset their own passwords allows service desk analysts to focus on other critical problems or incidents. Implementation of self-service password management will greatly assist organizations in keeping service desk staff to a minimum, thus enabling overall cost reductions.

Enhanced Security
The POB Password Manager allows organizations to implement more secure password policies. Security is increased by:

• Making password changes a private issue
• Eliminating accidental user identification by service desk staff
• Reducing the need for users to write down passwords
• Enabling the use of more complex passwords and a higher change frequency
  

Self-Service - Anytime, Anywhere
POB PM is a web-based solution that enables users with forgotten passwords or locked accounts to solve these issues on a 24/7 self-service basis, eliminating the need for support from the service desk. POB PM can be accessed from any mainstream web browser such as Internet Explorer or Firefox, or via the Login Interfaces of Windows XP, Vista or Windows 7. Mainstream Mobile Browsers are supported with special interfaces while maintaining high security standards, thus enabling the high-availability information worker to reach POB PM at anytime, anywhere.