We are Listening to You
marts 01, 2012
The big news from Wendia in 2012 is the new POB G6 release. According to CEO Kerstin Daun, G6 is the direct result of the ongoing, good dialogue between Wendia and its customers.
As the CEO and founder of Wendia, Kerstin Daun is excited about presenting this new version of POB to Wendia customers both new and old. First and foremost this new version is about bringing increased business value to Wendia customers. You could say that POB G6 is really the result of 20 years of experience within service management and ITIL
“We are privileged to have customers that let us get so close to them to really understand their business needs,” says Kerstin Daun.
For Wendia this close relationship with its customers is a privilege which drives the direction of the POB tool set. Wendia has improved its technology and methods over the years. The impact that ITIL and service management has on business is the most important knowledge Wendia has accumulated,” Kerstin Daun explains.
A Whole New POB
A lot of technical explanations can be used to describe the new version of POB as it has been completely rewritten from scratch and is now based on the .NET platform from Microsoft. As always, Kerstin Daun is more interested in discussing customer needs and how the technology can offer new opportunities to the customers for change and improvement.
“Apart from adding a totally new and updated user interface we had in mind that the new version of POB must be adapted to a world in constant change,” says Kerstin. “We have put a lot of effort into not just delivering new functionality, but in creating a software solution that meets the demands for speedy change. This was one of the strategic reasons for building the system on an open and leading platform which is continually developed , following the latest technology. From now on, it will be much easier and faster to develop support for new technology as soon as it is a part of the platform. We have kept the robustness, the vast functionality and the ITIL compatibility. Basically, what we have done is moving the entire system to a platform, which brings us into the future and at the same time we have created and implemented a modern and even more user-friendly user interface.”