swissinfo

Swiss precision and high-quality work is in demand when it comes to informing the Swiss living abroad about what is going on in their home country or when it comes to raising the popularity of Switzerland all over the world. Therefore, only recently the IT of Swiss online news provider swissinfo (www.swissinfo.ch) was won over by POB’s unique functionality and the extraordinary performance of the POB CMDB.

More Transparency and Enhanced Service Quality

Establishing clear processes and a technically perfect integration were among the primary goals of the project to introduce a new service management solution. More transparency and enhanced service quality were equally high on swissinfo’s list and will be realized by POB modules Service Desk Management and Project & Change Management.

Philippe Schaub, System Administrator and Project Leader at swissinfo
swissinfo, Bern, Switzerland