You are invited to a FREE webinar on Citizen Service Request – 311!

When:           Wednesdays at 11:00AM Mountain Time
Where:          At your desk using the World Wide Web
How much?    FREE
How long?      60 minutes

Sign up here and receive a login to the free webinar

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What is 311 and Citizen Service Request?

Introducing the Wendia CSR and 311 Solution:

Whether you are:

– Simply trying to make government services easier to request for citizens…

– Creating a “one stop shop” for citizens by consolidating the customer service functions of multiple departments…

– Taking it a step further by implementing a full 311 call center…

– Wanting to get handle on all the work the organization does and track it better…

We understand that in today’s economy you can’t afford to make any mistakes. With today’s vendors it often feels like you have to choose between a robust feature set and a friendly price tag.  Don’t worry, we get it.  We won’t make you chose between functionality and cost.  Our solution set,  POB – Point of Business, has the advantage of over 20 years of customer-driven innovation with one of the lowest price points in the industry.

Wendia understands Service Management because it’s all we do and all we’ve ever done. We offer an excellent value because we cover the full range of Service Management needs, and even offer a custom fit without you having to spend a ridiculous amount of money on custom programming to implement or maintain the solution.

Flexible and Easy to Implement

Our software installs and implements using a rapid deployment methodology allowing the process to take only weeks. Our upgrades are easy street, only taking hours, not weeks or months, including all of your customizations of course.

We understand every business is unique and demands a software solution flexible enough to match individual needs. Our goal is to conform to your business processes, not make you conform to ours.

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Access your ITSM solution from anywhere

Mobile devices are increasingly integrated into our everyday working routines and having access to individual workloads via a mobile device is critical and essential to overall business success

ITIL Certified and Microsoft Partner

Customer quote:

We are very pleased to be customers of a product that has the highest level of certifications from a trusted organization like Pink Elephant,” says Hogan. “Wendia’s solutions are helping us create uniformity in our IT processes. From Service Desk to Asset Management, Wendia has given us a solution that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure.”

Dana Hogan, Vice President at Armed Forces Bank
Armed Forces Bank, Kansas City, Missouri